Confident compliance for private hire and taxi fleets.
A fast confirmation drivers can trust that a dog is a certified assistance dog, while the driver never sees anything private about the passenger.
A fast confirmation drivers can trust that a dog is a certified assistance dog, while the driver never sees anything private about the passenger.
Certainty for drivers
Pawthority gives drivers a two-second, trusted confirmation that a dog is a certified assistance dog, so they carry the fare with confidence, while the passenger's name, disability and record detail stay hidden.
How it works
A verified passenger can present confirmation in-app or at the kerb in seconds.
The driver is shown that the dog is a certified assistance dog, never the passenger's name, disability or record detail.
GDPR-minimisedA not-found result does not remove any legal duty the driver already has. It simply means no digital record was matched.
Matching is deterministic. Verification is always voluntary and never a condition of access. The driver sees only a confirmation, never the passenger's data.
Regulatory alignment
Verification gives drivers the confidence to meet a legal duty that carries criminal penalties for refusal.
Standard
The European standard for assistance dog services underpins every check.
Regulation
Drivers must carry assistance dogs at no extra charge. Refusal without an exemption is a criminal offence.
Exemption
Only a driver holding a valid certificate is excused. Verification helps everyone else comply with confidence.
Oversight
An audit trail of confirmations gives operators and licensing authorities clear evidence of compliant practice.
Safeguard
The driver sees only a confirmation, never the passenger's name, disability or record detail.
Benefit
Fewer refused fares, fewer complaints to licensing authorities, and drivers protected by certainty.
What operators and drivers gain
Fewer refused fares and fewer complaints to licensing authorities.
Certainty in the moment, plus a record of each confirmation.
Handlers are spared the most frequent refusal in the sector.
No passenger data is ever shown to the driver.
Non-negotiable principles
Verification is never a condition of a ride, and a driver's legal duty to carry an assistance dog stands regardless.
Only a microchip number and an opaque match token cross the connection. The driver sees a confirmation, nothing more.
A clear, auditable match, consistent every time.
Every check writes one timestamped, immutable record.
For private hire and taxi operators
We are onboarding launch partners across private hire, taxi and rideshare. Give drivers a fast, trusted confirmation, with nothing private about the passenger ever shown.