Assistance dog travel, cleared before departure.
Confirm certified assistance dog teams at booking, across ports and itineraries, so the welcome is settled before sailing and every check is documented. No medical or personal data is shared.
Confirm certified assistance dog teams at booking, across ports and itineraries, so the welcome is settled before sailing and every check is documented. No medical or personal data is shared.
Cleared before departure
Pawthority confirms certified assistance dog teams at booking, across every port of call, so the welcome is settled before sailing and every check is documented. Veterinary and border paperwork stay separate where required, and no personal data is shared.
How it works
When a sailing is booked, the passenger is offered verification, and a verified status is attached to the reservation.
Boarding staff see a verified status instead of re-assessing documents on the day.
GDPR-minimisedA not-found result routes to your existing accessibility desk, never to refusal. Manual process is carried out.
Verification is always voluntary and never a condition of access. No personal data leaves the certifying authority's control without authorisation.
Regulatory alignment
Verification supports your accessibility duties before departure, and never replaces the veterinary or border documents required separately.
Standard
The European standard for assistance dog services underpins every check.
Regulation
Rights of passengers travelling by sea and inland waterway. Verification supports these duties at every port of call.
Regulation
Confirms status while preserving passengers' existing rights of access and reasonable adjustment.
Documents
Verification confirms certification only. Veterinary and border paperwork remain separate where required.
Safeguard
Every check matches the dog's microchip to its handler using an opaque token, confirming the pairing. No handler identity, medical or disability data is ever revealed.
Audit
An immutable, timestamped entry for every cleared team, across every sailing.
What the operator gains
Assistance dog teams cleared before they reach the gangway.
The same handling at every port of call, regardless of local staff.
An immutable record for each cleared team.
No access to passengers' medical or disability information.
Non-negotiable principles
Verification is never a condition of travel. Anyone who declines keeps every existing right of access.
Only a microchip number and an opaque match token cross the connection.
A clear, auditable match, consistent every time.
Every check writes one timestamped, immutable record.
For cruise and ferry operators
We are onboarding launch partners in maritime. Confirm status before departure across every port of call, with a defensible, auditable record and no exposure to passengers' personal data.