Welcome assistance dog guests with confidence.

The neutral way for restaurants, hotels and booking sites to confirm a certified assistance dog team, quietly and respectfully, with no personal data shared.

Confident welcomes

Every assistance dog welcomed, without hesitation.

Pawthority lets your teams confirm a certified assistance dog team at reservation or check-in, quietly and respectfully, so a welcome is never a challenge. No personal data changes hands.

How it works

Two disclosure modes, one principle

1

Verify at booking

The optional verification step can appear at reservation, through your own booking system or an online travel agent, so arrival is already cleared.

Certified data
2

Or discreetly on arrival

A guest can verify quietly at the desk. Staff see only a verified result, never anything about health or disability.

GDPR-minimised
Pass / No match
3

Held against the reservation

The confirmation is recorded with the booking, so the welcome is settled before the guest arrives.

Verification is always voluntary and never a condition of a booking or a welcome. No personal data leaves the certifying authority's control without authorisation.

Hospitality sectors

One platform across every hospitality setting.

Choose your setting for the detail, the rules it operates under, and how verification fits.

Stay

Hotels

Confirm status at reservation or check-in, discreetly, with a record held against the booking.

Book

Booking Sites

Offer optional verification at reservation, so guests arrive already cleared.

Regulation

Equality Act 2010

Assistance dogs are exempt from no-dogs policies, and food hygiene guidance permits them in dining areas.

Voluntary

Never a gate

A guest who declines keeps every existing right of entry. Verification is a tool for confidence.

Safeguard

Minimum data

Every check matches the dog's microchip to its handler using an opaque token, confirming the pairing. No guest identity, health or disability data is ever revealed.

Audit

Defensible record

A clear, timestamped record of what was confirmed, kept with the booking.

What the operator gains

Confident teams, fewer incidents

Empowered front line

Staff welcome handlers without hesitation or awkward questioning.

Fewer complaints

Fewer refusals, refunds and reputational incidents at the door.

A clear record

A log of what was confirmed, held against the reservation.

No sensitive data

No guest health or disability information collected or stored.

Non-negotiable principles

Respectful by design

Voluntary by design

Verification is never a condition of a booking or a welcome. Declining changes nothing about a guest's rights.

Minimum data

Only a microchip number and an opaque match token cross the connection.

Deterministic result

A clear, auditable match, consistent every time.

Append-only audit log

Every check writes one timestamped, immutable record.

For hospitality operators

Welcome assistance dog guests with confidence, across every property.

We are onboarding launch partners across hotels, venues and booking platforms. Confirm status at reservation or check-in, discreetly, with no personal data shared.

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