Confident check-in for guests travelling with assistance dogs.
Confirm a certified assistance dog team at reservation quietly and respectfully, so a welcome never turns into a challenge.
Confirm a certified assistance dog team at reservation quietly and respectfully, so a welcome never turns into a challenge.
Confident check-in
Pawthority lets reception confirm a certified assistance dog team at reservation or check-in, discreetly, with a clear record held against the booking and no guest data exposed.
How it works
The optional step can appear at reservation, so arrival is already cleared.
A guest can verify quietly at the desk. Staff see only a verified result.
GDPR-minimisedThe confirmation is kept with the booking, settling the welcome before arrival.
Matching is deterministic. Verification is always voluntary and never a condition of a booking or a welcome. No guest data leaves the certifying authority's control without authorisation.
Regulatory alignment
Verification helps your teams apply the law correctly and consistently, and it is never a condition of a booking or a welcome.
Standard
The European standard for assistance dog services underpins every check.
Regulation
Service providers must make reasonable adjustments, and assistance dogs are exempt from no-dogs policies.
Myth
Standard guidance permits assistance dogs in dining areas. Confirmation dispels the most common misconception.
Voluntary
A guest who declines to verify keeps every existing right of entry. Verification is a tool for confidence.
Safeguard
Every check matches the dog's microchip to its handler using an opaque token, confirming the pairing. No guest identity, health or disability data is ever revealed.
Record
A clear, timestamped record of what was confirmed, kept with the reservation.
What the operator gains
Reception welcomes handlers without hesitation or awkward questioning.
Fewer refusals, refunds and reputational incidents at check-in.
A clear record of what was confirmed, kept with the reservation.
No guest health or disability information collected or stored.
Non-negotiable principles
Verification is never a condition of a booking or a welcome. Declining changes nothing about a guest's rights.
Only a microchip number and an opaque match token cross the connection.
A clear, auditable match, consistent every time.
Every check writes one timestamped, immutable record.
For hotel operators
We are onboarding launch partners in hospitality. Confirm status at reservation or check-in, discreetly, with a clear record held against the booking.