A consistent, auditable way for airlines to confirm a certified assistance dog team at booking, so gate staff see a settled status instead of assessing paperwork at the door, alongside the government forms you already collect.
One consistent answer
Pawthority gives airlines a consistent, auditable way to confirm a certified assistance dog team at booking, with a settled status visible at the gate, alongside the government forms you already collect. Staff get a clear result in seconds, and no medical or personal data is ever shared.
How it works
The passenger is offered verification. If they accept, the microchip is checked against the certifying authority's record and a verified result is attached to the booking.
On United States itineraries, the US DOT Service Animal Air Transportation Form (OMB 2105-0576) and the eight-hour relief attestation are collected as usual.
GDPR-minimisedA travel-level confirmation lets gate staff see an established status rather than re-assessing paper at the door.
Matching is deterministic. Verification is always voluntary and never a condition of access. No personal data leaves the certifying authority's control without authorisation.
Regulatory alignment
Verification supports your obligations at booking and the gate, and never overrides a passenger's right to travel.
Standard
The European standard for assistance dog services underpins every check.
Regulation
Rights of disabled air passengers. Verification supports these duties without conditioning access on a document.
Regulation
Works alongside the US DOT Service Animal Air Transportation Form (OMB 2105-0576), never replacing it.
Guidance
Aligned to IATA guidance on the carriage of service dogs, for one consistent basis across your network.
Safeguard
Every check matches the dog's microchip to its handler using an opaque token, confirming the pairing. No handler identity, medical or disability data is ever revealed.
Audit
An immutable, timestamped entry for every check, ready for regulator and complaint response.
What the airline gains
The same check at every station and for every handler, removing local interpretation.
An immutable entry for each verification, useful for regulator and complaint response.
Settled status at the gate means fewer delays, disputes and escalations at boarding.
Your teams never handle passengers' medical or disability information.
Non-negotiable principles
Verification is never a condition of travel. A passenger who declines keeps every existing right of access, which protects the airline as much as the handler.
Only a microchip number and an opaque match token cross the connection. No diagnosis, no disability, no identity.
A clear, auditable match every time, not a judgement call.
Every check writes one timestamped, immutable record.
For airlines
We are onboarding launch partners in aviation. Add a consistent result at booking and the gate, alongside the government forms you already collect, with a full audit trail for every check.